How wonderful to attend a conference that hammers home the key elements of the work we must do as MGO’s. Devoting particular sessions that break down rapport building, making the ask, and understanding, using DISC, who is across the table, were especially meaningful to me. Sharing the weekend with amazing peers and extraordinary program leaders was terrific. The work with listening skills and the recognition that “donors leave clues” was an “ah ha” moment too. The four day format created a “retreat” environment allowing for mental detachment from the office and increased receptivity of conference material. I left feeling refreshed and recharged, ready to approach my work with newly informed perspectives. Thank you!